Jugbow Care Bundle: Includes 1-Year Warranty Protection, 2 Dog Toys, and 1 Personalized Dog Tag

Order Processing and Handling Time
Processing Time: Orders are processed within 1-2 business days.
Delivery Timeframes
Standard Shipping: 4-8 business days after processing.
Business Express: 2-5 business days after processing.
Please be aware that delivery times may vary due to factors beyond our control, such as carrier delays.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If your order is outside of 30 days but you have an issue with your order and are within our 1 year warranty period, feel free to reach out to us at jugbowofficial@jugbow.com. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tagsand in its original packaging. You’ll also need the receipt or proof of purchase. You can always contact us for any return question at jugbowofficial@jugbow.com. For a more detailed explanation of the refund policy, please visit:  jugbow.com/refund-policy/