"🚚 Free Delivery | 🔄 30-Day Free Return | 🛠️ 1-Year Warranty"

Warranty policy

We value your satisfaction and are committed to providing high-quality products and exceptional customer service. Therefore, we are pleased to offer the following warranty policy:

Warranty Coverage:

  • For products that experience non-human damage within one year of normal use, we offer free repair or replacement services.

Warranty Details:

  1. Warranty Period: From the date of purchase, if the product experiences non-human damage within one year, we will provide free repair or replacement services

  2. Warranty Claim: To request warranty service, please contact our customer service team and provide proof of purchase along with a detailed description of the damage. We will guide you through the warranty claim process.

  3. Repair or Replacement: Depending on the specific condition of the product, we will decide whether to repair or replace it. If replacement is necessary, we will provide a new product of the same model. If the model is discontinued, we will offer a comparable alternative.

  4. Warranty Exclusions: The following situations are not covered by our warranty:

    • Damage caused by misuse or human error
    • Damage resulting from unauthorized disassembly or repair
    • Damage caused by accidents, natural disasters, or other force majeure events

Contact Us:

If you have any questions or need to request warranty service, please contact us through the following methods:

  • Email: service@jugbow.com

We are dedicated to serving you and ensuring a pleasant and worry-free shopping experience.