Hassle-Free 30-Day Returns

We want you to love your purchase! If you’re not completely sattisfied, you have 30 days from the date of delivery to request a return.

What You Need to Know About Returns

• Items must be unopened and unused.
• Please return items in their original packaging.
• Contact us first before sending any returns to ensure a smooth process

How to Return an Item

Simply email us at jugbowofficial@jugbow.com or visit our contact page. Our friendly customer service team will guide you every step of the way. Please note: Return shipping costs are the customer’s responssibility

No Hidden Fees

We don’t believe in restocking fees! If your return meets our policy, you’ll get a full refund-guaranteed.

Quick Refunds

Once we receive your return, we’ll process your refund within 5-7 business days. If you have any concerns,feel free to reach out-we’re here to help!

No Item is Non-Returnable

Every item is eligible for return as long as it meets the above criteria.

Warranty for Peace of Mind

If your item is past the 30-day return window but still within our1-year warranty (covers non-human damage under normal use), we’ve got you covered! Cortact us at jugbowofficial@jugbow.com or through our contact page for assistance.

Need Help?

We’re just an email away! Contact us at jugbowofficial@jugbow.com or visit our contact page We’re here to ensure you have a positive shopping experience.