We value your satisfaction and are committed to providingg high-quality products and exceptional customer serviceTherefore, we are pleased to offer the following warranty policy:
Warranty Coverage:
For products that experience non-human damage within one year of normal use, we offer free repair or replacement services.
Warranty Details:
Warranty Period: From the date of purchase, if the product experiences non-human damage within one year, we will provide freerepair or replacement services
Warranty Claim: To request warranty service, please contactour customer service team and provide proof of purchase aloong with a detailed description of the damage. We will guide you through the warranty claim process.
Repair or Replacement: Depending on the specific conditionof the product, we will decide whether to repair or replace it. If replacement is necessary, we will provide a new product of the same model. If the model is discontinued, we will offer a comparable alternative.
Warranty Exclusions: The following situations are notcovered by our warranty:
Damage caused by misuse or human error
Damage resulting from unauthorized disassembly or repair
Damage caused by accidents, natural disasters, or other force majeure events
Contact Us:
If you have any questions or need to request warranty service, please contact us through the following methods: