FAQ

1. How can I track my order?

You can track your order on our Order Tracking Page. You can find your tracking code in the email to see the latest shipping updates.

2. Can I cancel or modify my order?

Once an order is confirmed, it is immediately processed, so cancellations or modifications may be limited. If you need assistance, please contact our support team as soon as possible.

3. What should I do if my product is defective or damaged?

Please refer to our Refunds Policy for details, and contact us for assistance.

Contact Us

If you need further support, feel free to reach out via the following methods:

Email Support

📧 Email:  jugbowofficial@jugbow.com
Our team typically responds within 24 hours.