Helpie FAQ – Group Sample

[helpie_notices group_id=’45’/]

Getting Started

  • How long can my dog wear a dog collar?
    We recommend allowing your dog to wear a dog collar for no more than 12 hours a day. Remember to check their skin daily and regularly clean their neck and snout to prevent any discomfort.
  • How long does the battery last?
    The collar can last up to 15 days on a single charge, while the remote lasts up to 45 days. Both are rechargeable via USB.
  • Is the collar waterproof?
    Yes, the collar is IPX7 waterproof, so your dog can wear it in the rain or even while swimming without damaging the device.
  • What size of dogs is this shock collar suitable for?
    The Jugbow collar is designed to fit dogs with neck sizes ranging from 7.8 to 24.4 inches and weights from 10 to 120 pounds. Whether you have a small, medium, or large dog, this collar will comfortably suit your pet.
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